SHIPPING

Shipping Options & Times


We offer free regular Canada Post Shipping within Canada on a purchase of $75 or more before applicable taxes. 

For all orders in Canada we offer the following shipping options. All orders will be shipped within 1-2 business days of the order being placed. Please note we are closed on weekends and holidays.

  • Regular Canada Post (excluding weekends and holidays) - $10 (BC) OR $15 (Canada Wide) 
    • 5-10 Business Days
  • Express Canada Post (excluding weekends and holidays) - $15 (BC) OR $25 (Canada Wide)
    • 1-5 Business Days

For all orders in the USA we offer the following shipping options

  • Anywhere in the USA regular shipping - $15
    • 5-10 Business Days

Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Return all orders to #2213-4500 kingsway burnaby B.C V5H 2A9

Order Tracking

Once the order has been shipped we will send an email with tracking information. Click on the link to track your package. Please note it may take up to 48hrs for your tracking number to be activated after your order has been processed.

RETURNS & EXCHANGES

Returns

You have 14 calendar days to return an item for exchange only from the date you received it. As the purchaser you would be responsible for return shipping charges.

To be eligible for a exchange, your item must be either unused or no more than a quarter of the volume missing.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you .

Hair Accessories, Hair Brushes and Combs, Nail Polishes and Nail Accessories and Hair Extensions are final sale.

Hair Tools & Appliances

All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a SHOPit or credit.

yata beauty provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.

Exchange/Return Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item.

If your return is approved, items that were purchased using a Credit Card will be refunded as a merchandise credit onto a SHOPit Gift Card. SHOPit Gift Cards may not be redeemed for cash or refunded. You will receive your SHOPit Gift Card within 5 business days after the refund date.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.